Process Mapping and Flows - When Pictures Say it All
Pictures say 1,000 words and visual illustration is always an effective method for explaining complex ideas to each other. Process flows are a graphical representation of how things get done in an organization. It helps us to visualize the details of the process and guide our decision making. We use it to easily illustrate major components of a process, including the inputs, outputs, steps, decision points, and interactions with other systems. Process flows help us identify bottlenecks, points of contact with customers, and highlight value-adding activities.
The effectiveness of the process flow depends on the writer’s experience and knowledge. We must be cognizant of possible pitfalls of hard to read flows. If we create a confusing flow it may inhibit our ability to identify improvement opportunities.
During this session we will practice several techniques for creating process flows.
About our Speaker:
Why do we do what we do? To what end? After database development and other assorted IT roles, Mindy thrives in being an Agile Business Analyst. She solves business problems, develops solutions that drive the business forward, and relates to others with humanity, trust, and collaboration during the process. Mindy has spoken on analyst and professional development topics at many local and national conferences over the years and encourages others to share their knowledge as well.
"Judge me by my questions, not my answers." –Voltaire
GW University, School of Business Duques Hall, Room 453 2201 G Street, NW Washington, DC 20052
Funger Hall and Duques Hall are connected by floors 3-6. If anyone gets into one building they can easily access the other building. The two buildings also share the same address.
Parking is available on the street or in the garages around campus.
6:00 - 6:30 pm Dinner / Networking
6:30 - 7:30 pm Presentation
7:30 - 8:00 pm Q&A / Networking
Register for the event with your IIBA DC member email to link with your profile.
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