The Many Roots of Root Cause Analysis

  • 17 May 2017
  • 6:00 PM - 8:00 PM
  • George Mason University | Founder's Hall | 3351 Fairfax Dr, Arlington, VA 22201


  • Use this for employees of our Chapter sponsors: CapTech Consulting, Excella Consulting, and Promontory Interfinancial

Business Analysts don’t just document requirements; we shape solutions.  Effective solutions address the root causes of a problem (or opportunity).  Explore the roots underlying root cause. Trace cause-effect analysis from its origins in statistical quality control and systems thinking, through A3 thinking and failure modes, to recent developments like design thinking and Cynefin. This interactive session will re-imagine problem solving as an experimental process for BA’s.


6:00 - 6:30 pm   Dinner / Networking

6:30 - 7:30 pm   Presentation

7:30 - 8:00 pm   Q&A / Networking


Register for the event with your IIBA DC member email to link with your profile. 

Please email or if you have trouble registering.

About our Speaker

Peter Johnson is a Business Analysis instructor and senior consultant for Orion Development Group.  He brings 25 years of experience in a variety of industries to his current role of helping companies achieve greater business value from IT projects. In order to sustain innovation, Peter helps business and technical organizations worldwide improve organizational competencies.

 Mr. Johnson’s specializations include:

  • Value analysis – leveraging the business case to improve project outcomes
  • IT/Business relationships – reconciling risks, priorities, timelines, transition impacts and deliverables
  • Competency models – developing critical skills and career paths
  • Requirements maturity models – improving performance across key process areas
  • Feasibility study – optimizing solutions alternatives, vendor management and business goals
  • Business Analysis modeling skills – multi-dimensional data and behavioral views of the problem and solution set

 Mr. Johnson is an IIBA® Certified Business Analysis Professional since 2008, and has over 25 years of experience in information technology, quality management and client services. As a transition to business analysis, Mr. Johnson performed many product marketing functions including partnership management, strategic pricing, sales support, and product launch management. He transformed customized IT services at a marketing fulfillment company into a valued product architecture for major clients. He is a founding member and current Vice President of Marketing for the New Jersey Chapter of the IIBA.

 Prior to consulting, Mr. Johnson held a wide variety of line management and staff positions. While serving as Director of IT Business Solutions at The Hibbert Group, Mr. Johnson grew the IT organization as a profit center and integrated programming and client service competencies.  For First USA he served on the Change Control Board for IT projects related to the imaging platform. While at AT&T, Mr. Johnson supported the launch of AT&T Worldnet Service as a co-Project Manager with BBN Planet and as Product Marketing Manager for the consumer version of internet service. He also served as Strategic Pricing Manager for custom tariffs, Professional Services Offer Manager for network-based partnering initiatives, Cost Volume Manager in partnership with Unisys, and Auditor for the Chairman’s Quality Award at AT&T.

 Mr. Johnson is a sought-after workshop leader and conference speaker. He was part of the review team for the IIBA BABOK v3.0.

  IIBA®, CBAP®, Certified Business Analysis Professional™ and Business Analysis Body of Knowledge® are trademarks of the International Institute of Business Analysis®.

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